Let’s face it; it’s tough to get excited about the need to clean your carpets. At Spots Carpet Care & Restoration Services we understand how you feel. So we try our best to make this process as seamless for you as we can. It’s our desire to get in and do the job efficiently with as minimal “downtime” to you and your lifestyle as possible.

Let’s share some answers to the three most commonly asked questions we receive almost everyday.

How long should we wait to have our carpets cleaned?
Imagine, you have a new born baby, a roaming toddler with a sippy cup full of red Kool-aid, or you’re an allergy sufferer; perhaps you’re the proud owner of a new puppy or kitten, or maybe you’ve just given up trying to get your kids to take their shoes off at the door. You can see that each situation is very unique. Each one of you could require a different answer to this question; however, most carpeting manufacturers recommend a professional cleaning every 12 to 18 months.

Aren’t all carpet cleaning companies roughly the same?
No.  As with any industry, carpet cleaners run the gamut from Bubba working out of the back of his car, to the low-price, high-volume franchises. There are five important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: Reputation, Experience, Education, Systems, and Guarantee.  In addition to these values Spots Carpet Care & Restoration Services has a 12 step cleaning process for maximum soil and spot removal, without overwetting your carpet or leaving a sticky residue behind returning your carpet, as close as possible, to factory condition.

Spots Carpet Care & Restoration Services has a Reputation that is second to none. The area’s most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively.  Stainmaster, Mohawk, Shaw and Couristan have used Spots Carpet Care & Restoration Services to help them with cleaning related problems. Spots Carpet Care & Restoration Services is Experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. Spots Carpet Care & Restoration Services takes Education seriously and is certified by the IICRC which is the world’s most recognized body of certification for carpet and upholstery cleaners. We hold multiple IICRC Cleaning certifications. Spots Carpet Care & Restoration Services’ cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. Spots Carpet Care & Restoration Services offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these five values and Spots Carpet Care & Restoration Services’ 12-step cleaning process we are able to provide you with the most outstanding service experience ever.

What is it about Spots Carpet Care that makes the company so unique?
Let’s just try and pretend for a moment that the finest equipment, safest products and certified technicians in Flagstaff don’t even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable where you with their technicians being inside your home?

These are all feelings that every single person at Spots Carpet Care & Restoration Services understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to treat you, your home, your family and pets with the utmost of courtesy and care. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. And we promise to call in the event we will be more than 15 minutes past your appointed time—all because we respect you, your valuable time, and your home.

The bottom line—what makes Spots Carpet Care & Restoration Services so unique—is the quality of the whole experience, from the moment we meet until we say “good bye and thank you.” We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.

Experience the quality of Spots Carpet Care & Restoration Services services, and you’ll see for yourself why the difference between us and all our competitors is obvious …

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Carpet Cleaning Process

Our technician will walk through your home with you to visually inspect the carpet. He will identify potential permanent stains and give you an evaluation of expected results, as well as listen to any concerns you may have.
Dry soil is removed by thorough vacuuming. Removing dry soil is one of the most crucial steps in any cleaning process. More than 68% of the dry soils in your carpet can be removed with proper vacuuming. MOST CARPET CLEANING COMPANIES SKIP THIS IMPORTANT STEP.
Our regular pricing includes moving sofas, chairs, tables and small items. Beds, dressers, and heavier pieces cost extra to move. One of our consultants can quote the exact cost to move any heavier piece.
All traffic areas and spots will be treated with our unique Soap free green sealed product. This product emulsifies and breaks down soil and general spots without any harsh chemicals, while leaving no soapy sticky residue behind.
Difficult spots are pre-treated with special solutions to increase chances of removal.
A professional carpet groomer or rotary brush is used to further loosen the soil.
Spots Carpet Care's uses for this step a very exclusive technology. Our ultra purified steam rinse will flushes away embedded dirt, allergens, greases and soils from your carpets without the need of additional chemicals, while leaving your carpet virtually dry. With our exclusive system your carpets will be fresher, healthier and will stay cleaner longer for your children and the whole family.
Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions.

* For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet.
This essential step assures the final look of your carpet. Your carpet is groomed with a special brush that sets the pile for its best appearance.
High velocity air movers are placed on the carpet immediately after cleaning to promote faster drying.
Our technician will walk through your home with you and point out the cleaning results to make sure that you are completely thrilled with the job.
It is always best to treat your freshly cleaned carpets with Maximum Advanced Carpet Protector. This step would minimize future staining, keeping your carpets cleaner longer.